Amazon Ring Alarm System Tested

Author: Brian Rhodes, Published on Jul 16, 2018

Amazon Ring is going to hurt traditional dealers, and especially ADT, new IPVM test results of Ring's Alarm system underscore.

IPVM found that the system overall works well, easily overdelivering versus its groundbreaking low pricing.

The system clearly does have issues (inside we detail 5 functional problems our testing found), and given those and the strengths of incumbents, Amazon / Ring will not eliminate traditional providers. However, given the fundamental capabilities, low pricing and Amazon's massive reach, we expect Amazon / Ring to put notable downward pressure on both customer acquisition and margins for large incumbents.

****** **** ** ***** ** **** *********** *******, *** ********** ADT, *** **** **** ******* ** ****'* ***** ****** **********.

**** ***** **** *** ****** ******* ***** ****, ****** ************** versus *** ************** *** *******.

*** ****** ******* **** **** ****** (****** ** ****** * functional ******** *** ******* *****), *** ***** ***** *** *** strengths ** **********, ****** / **** **** *** ********* *********** providers. *******, ***** *** *********** ************, *** ******* *** ******'* massive *****, ** ****** ****** / **** ** *** ******* downward ******** ** **** ******** *********** *** ******* *** ***** incumbents.

[***************]

Pros ** **** *****

******* ****** *********** *** ****, **** ** ****** ** ***** alarm ******, *** ************ ***** ** * **** ** * common *********** *******. ***** *** ****** **** ***** **** ****:

  • ********** *********: ** *** ****** ******, **** ********* ********* ** ****** with ** ****** ***** ****** *** ** ***** **** ** operation.
  • ******** ********: ** ****** *** ***** ******* *** *******: ***** ******, smartphone ***, *** *** ******. *** ***** ********** **** **** to *** *** **** **** ***** *********** **** *** ****** to ******* ******* ****.
  • **** ************* *****: **** ***** **** *** ******** ** ******* ****, ****** ethernet ** ********** ****, *** **** ******** **** ****** ** no ********** **** *** ********* *******. *** **** ** **** paths **** **** **** **** ** ******* **** ** **** configuration ******.
  • **** **** *******: ** ***** ** **** **** *** ***** ******** ** ask *********** ** **** *********. ** ***** *****, **** ********* were ******* *** ************* ** *** *******, *** ********* **** on *** ******* ** ********** ***** ** ********* *********** ****** were *** ******. ********* **** ******** ** *** **** ****, even ** * ******** ********.

Cons ** **** *****

*******, *** ******* ******* ** *** ******* ************ *** ********:

  • **** ****** *****: **** *** ***, *********** ********* ******* ***** *******. *** users ******* *** *****, *** ******** **** ** *******, **** does *** ***** *******.
  • *** ****/****** **********: ******* *** ******** ** *** ***** ******** ** *** integrate **** ***** **** *** ****** (**: *****) ********, *** each ******** **** **** ** ** ******** ********** ** *****, resulting ** * ****** **********. **** ****** **** *********** ** coming *** ***** ** ***** ******** ****.
  • ****** *-****: ****, ******* ***** *-**** ** *** ******* ****** ******* sensors *** **** *******, *** ****** ** ****** ** ********** other '****' *-**** *******, *********** ********** *** ******** ** ***** sensors, *** ********** ** ****** **** ********** ******* **** ***** and ***********. **** ****** ******* **** *-**** ******* ** ****** but ***** ** ***** ******** ****.
  • ***** *** *****: *** ********** ***** ******* ** **** *** **** ******* and ****** *** ** *********** ** ***** ******* ********* ***** or *** ** ******** ** ****** ***********. ****'* ******** ******* of ********* ****** **** ****** ** ****** ** ****** ****** will **** ******** ***** ** ******* ***** ** ***** ******.
  • **** *** '*** ********': * ********* ****-**** ** ****** ****** ** **** ******* pets ***** *** **-***** **** ********* *** ********** ******* *** motion ******, **** ** *** ******'* *********** ********* ** *** to ******* ********* ******. **** *** ** ******** *** **** other **** ** ********* *********** '***** *******' ** *** ******* presents ******.

Disruptive ******* ******* ******

* *** ********* ** **** ***** ** *** *******, **** for ****** *** **** *** ******** ******* **********. ****** ********* alarm ********* **** ******* ***** ** ********* ********** ** $**+ per *****,**** ****** ** *** $**.

**** ***** *** ***** ******* **** ****$***+ *** * ***** ***,****** ****'* ***** *** ***** *** $***, (********** *** *** ************** ******* ********** * ******* ********* ** ***** ***** **** ~$** - $70).

******, ** ** ********** ****** *****,**** ** **** *** ***** ** ****'* *****($*** ** $***) *** ~$** **** **************'* '**********' ***** ******($*** ** $***).

System ******** ********

*** ******** ***** ***** ***** *** **** **** ****** **********:

*** **** ******* ******** * ******* *** ** *** **** that ******** ****** ******, *** **** ********** * ***** ***** horn **** *********. ** *** *******, *** ***** ****** *** softened ** **** ******* ******** *** ** ****** ** * bookshelf ** ** * ****, ******* ****** *** ****** ***** be ******:

* ******** **** ** *** **** ******** ********** ******** **** potential **********:

  • ******: *** ******'* ******* ******* *** ** ********, *** **** be ******* ***** ** **** **** ******* *** **** *** have ***** *********** *********. *** ****** ******** * ****** *** Ring *** ******* ***********.
  • **** *******: *** **** **** ******* ******** ** ********** *****, ****** light, *** ****** ** ******* ***** **** ** ********* ********.
  • **** ******* ******: *** ****** ******** *** **** ** *-**** ******** * piece ******* *******. **** ***** ** ****** ***** * *** wireless *********** ** **********, *** ******* ****** ** ***** ** general *-**** ****. ** ***** *** ****** *** *** *** Ring *-**** ******* **** * **** *** ****** ***** ***** ********** ***.
  • **** ****** *** ******: * ****** ***** *** ***** ****** '*** ********' ***** 33 ******, *** **** **** *********** *** ** *** ***** sensitive ******* *** *** *** ******** ********* ** * ~** pound ***. ***** ***** *-**** **** *** ********* ** *** market, **** *** *** ********** **** **** *****.
  • *-**** ********: ******* *** ******* *** *-**** *** ******** ********** ** the **** *******, ***** ****** ******** ****** ** ******* ***** can ** ****. ***** **** ********** ***** *** ******** ******** for ********* ****** **** *** ****, ** ***** ** ******** performance **** **** **** ******* ** **** **** *** ***** expect **** ***** **** **** ** **** *** ****** *****, open ********* *********.

**** ****** *** ***** *** *** ** ******** ** ** 225 ******* ** *******. **** ***** **** **** ** ******** at ***** *** ** *** ********** ******* ** ******* ******* houses, ** *** ***** *** ** ***** *** ***** ********** or *****.

Testing ***** ******** ****

**** ****** **** ***** ** *************, ***** * ********* ** measure ******** ******* *** ***** ************ ****** ** ****'* ****** expires ** **** *** ******* ******* ****** *** *****. ****-**-**** was ** ** ** ******* ****** ***** **** ****** *** the ***** ** ******** ******* ** - *** ******* ** typical ** **** ********* ***** *******:

*** ***** ************ **** ****** ******* ** *** *** **** this:

**** ****, *** '**** *****' ***** ****** ******** ** ** seconds, *** ** **** ************ ** **-****** **********.

Rapid ******** *******

******* **** ***** **** *** ******** *** ***** * ***** new ***** *** ******** ********* *******, **** **** *** ***** central ******* ********** ************ ************ ********** *** **** ** ****** ***** ****** *********.

*******, ***** ******** *** ******* **** ******** *** ******* ** navigating ****** *************, ******** ********** ***** *** ******* ******** ***** from ****** ****. ** **** *****, *** ******** **** ***** Response (******** ********* ** '****' **** ********* ****** *****) **** the ***** ********* ********* *** ************* ******* ** ****** **** when * **** ******** ******** ****** * ********* ** *** to *** ******* ****.

** *** *****, ****** **** ** ***** ******** *** ******* and **** ** ****** *** ********* ** * ****** **** or ****, **** ** * ******** *** ****** ** ******** a ********.

System ********

*** ******* ****** ***** *** ****** ** *** *** ****** operation ** ****'* ********** ***. *** ******'* *** ****, *** Away, *** ****** ******* *** ********* ** *** **** *** app ** ******:

*** ***** ***** ***** ** ******** ** *** *** ********, and **** *** *********** **** **** ***** **** ******** ******* using *** **** ***:

******** ** ***** *******, *** **** ****** *** **** ** a ******** ********* ****** ******* ** **********, *** **** ****** on *** ****. *******, ****'* ****** ** **** * ********** that **** ** ********* ** * **** *******, ****** **** Protect ** ***** ********** ***** ******* (**:****) **** ******* *** **** ****** **** *** ****** ****.

****'* ****** **** *** **** ********* ***** ** *******, *** includes ** ******** ******* **** *** ******* ****** ** '**** for ***** * *****' ******* *******.

****-****, **** ** ******* ** ***** *** ****** *****, *** is ******** ******* ********** *** * *** **** ******. * side-by-side ********** ** *****:

*******, ****** **********'* ****** **** **** ******** ** *********, ****'* is ****** *** **** ** ******* *** * ****-**** ***** wall ** *** *******.

Ring's **** *******

*** ** *** ******* ********** ** **** ** *** *********** large **** *** ******* ********* ** ***** *******.

******* ***** *-****, ********** ******* *** ******* ** ***** ******* by ****, ***** ** ******* ** * ****** ***** ******** contact *** ****** *** ****. ****-**-**** *********** ** **** **. other ****** ***** *** *****, ***** ****:

*** **** ****/****** ********:

** **** *****, **** ** ********* ****** **** *********** ******, and *********** ** *** ****** ** ****** ****. *** ***** magnetic ******* ********* ****, ***** *** *** *** ******* *****-******** on **** ******* **** *** ** ***** **** ********* ********* in ****** *********.

*** ******** ***** ***** ***** * **** ** *** ************* large ****** ***** *** ******** *********** ** *** ***:

*************, **** *** ******* ******* *** * *****-******** *** *****, and ** *** *******'* ******** *** ** *** ************* **** ***** *** **** ** ***** ***** ******* **** the ***:

...********* ** **** ***, *** *** **** **** ***** ** no ******* ***** ** **** *** *** *** *** *****. In **** ****, *** *** **** ** ******** ***** *******.

Siren ****** ****

*** ******** ** ****'* ****** ** *** ******* ***** ******** by *** **** ******* *** ****** ** **** ******** ** other ***** *******, *** **** **** ********** ** *** *** volume, *** ***** ***** *** *** **** ********* ******** ** distant ***** ** ********* ** ***** ** ****** **********.

**** ** ******* *** ***** ** **** *******, ****'* ************** was ** ******** *** **** ******* ****** ** ***** ***** occupants *** ******** *** ** **** **** *** ******* ** not ********** ** ******* ** ***** **** ***********.

*** *** ********* **** **** ***** *** ****** ** **** useful, ** *** ********, ******'* ******** $** *-**** *** ** ***** *******:

*** ****** ** *** *** *********, *** **** ** ****** pre-orders *** *** ***** ** **** **** ** ***** ******** it ** ****** *****.

Cell ****** ********

****'* ****** ******** * *******-********* **&* **** ******* *** ************* path ******, *** *** ******* **** ** ******** ** ***$**/***** ********** ****. ***** ** *** **** ** ******** *** **** ********** and ** ** **** **** *** ****** ** ********** ** setup:

*** ******** ********** ** **** **** ** *** ******* ******** communication ** ****, ********* **** ***** ** **** ** * location's *****. ***** ** ******** ****** ******'* ******** **********, ** ***** **** ** * ********* *** **** ***** backup **** ******* *** * '****' *** ******* ** ******* in **********. **** ******** **** ***** '*********** *** *** ****** continuous', *** ****** ****** ******* ******* ************* '**** ** *****' when **** *** ******** ** *** ******. *** ******* ***** a ** ** ** ****** ***** ** ******* ******* ************* on **** ******, *** **** ** *** ****** * ****** of ******** ** ****** ********.

Not ********** **** ****, *****, *-****

******* ********* ****-******* *** **** ***** ********* ** **** *** system ** *********** *** ********** **** ***** **** ******* *************/*******, *** ******'* *** '******** ********* ***' *****, *** **** Z-Wave ************* ******* ***** ** ** ******* *** *** *******.

**** **** ****'* ***** *******, *** **** *** ***** ********** to ***** ***** **** **** *** **** ********* ******** *********, but ****** *** *** ****** *** ****** ********* ** ***********.

*** *******, ** *** **** ***** ****** ** ***** **** the ******** ** *********, ***** **** ******** ****** *** ***** system ****** ******* * ********* ****. ***** ***** ********** *** be **** **** *** **** ***, *** **** **** ******** remember *** ** **** ** **** * ***** ***** ***** will ******.

Versus *** *** ***** *******

**** ********** *******.*** ****************** ***** ******* *.* ******, ****'* ****** ****** ****** ** ****, **** *********** **** for ***** ***** ******* *** ********* *** *******, ****** *** $35 - $**/***** ***** ******* *** ** *** '*********' *********.

********, *** $** *** *****, **** ***** *** *** ******* station **********, ****** *** ******* $** - $** ***** *** for *** ******* ***** *** *** ***** *******.

******* ****** **** *****, **** *** *** ***** ******* *** more **** **** ********* ******* *** ************* ***** **** ********** management *** *-****. ******* **** ***********, **** *****, ****** **** operators, ********, *** **** **** ********** *** ** ******* *** those *********, ***** **** ***** ** ******* **** ** ********* detection. **** *** ****** ** * ***** ****, *** **** has *** ** **** ***** *** ****** ******** ********** **********.

Ring ****** ** *** *** *********** *******

****** / **** ********** *** *********** ** * ******* *******. Entrenched '*** **********' ************************* ********* **** ******* ******** *** *************, ******* **** ****** possessing ****-****** *********** *******, *** ******** ********** *****, *** ****** / **** *** ***** ** ****** ***** ********** **** *** 0. ******, ** **** ** ***** * ******* ******* ***** 3, *** *** **** ***** ******* ****** ****.

** ****** *** *, *** ** **********, ****** / ****, based ** ***** *********** ****, ** *** ******** ** *********** dealers ***, **** *******, ***, *** **** ****-****** ******** **** at **** ** * ***-****, ***** *******, *** ***** ********* like ****** / ****.

Comments (4)

***** ******! ****** *** *** *** ******. ****** **** * should **** ***** *** ****** ** **** **** **** ** improve *** *** *** **** *** ***** *******.

"****** **** * ****** **** ***** *** ****** ** **** them **** ** ******* *** *** *** **** *** ***** sensors."

* ***** **** **** ***** *** **** ** *******... ***, it ** ************ *** * **** ******* **** ****** ** roll *** ***** ****** **** ***** **** ** ********** **** Doorbell.

* ****, **** **! *** ***'* **** * *** **** rangers ** **** ** *** ****** *** ***** ************ ** Ring ******** ****** *** ** ****?

****.

*’* *** ******* ***** ****. *’** ***** ***** ******** **’** run **** ***** *** **** ***** * ***** *** **** alarm. **’* ********* *** *** **** *** **** **. **** type ** ****** **** ** * ****** ** ** **** the **** *** *** ***** *** *** **** ****. **’** already ********* *** **’** *** ***** ** **** **** ***. This *** ** **** ** * ****** ** ***** ****** but ****** ** ** **** ***** ****** *** ****** $**,*** to $**,*** *** **** ** ******** ***** *** **** ***’* mind *** *** **********. * **** * **** *** **** to **** *** * ***** ** *******. *** ** **** people ** **** ******* *** *** ** *** ***** * killing. *****’* ****** ***********. **’* *** * ********* *** ***** just ** ******.

**’** **** ******** * *** ******* ****’* ************** ********* *** not **** **** ********* **** **** (*** ** ******** ************) and *** ********** ***’* **** **** ********* ******. *** ****** margins *** ***** ******.

***** ********* *** ****** **** **** *** *** ** **** can **** ** **** ********** *********.

** ******* *****’* * ********* ******* ***** *** ********* ****** INCERT. ** ***’** *********, *** *** **** ******* ********* ********. So ****** ****** ***** **** ** *********, ** ***’* **** for ****** ********* **********. ***. ***** ***** *** *** *** cer5ified ********** *** ***** *** ****.

**,** ******* ** *** ******. ** ****** *** *************, ****** will ** ******** ** *** ***** ********* ******. *** *** end *** *** **** **** ******** ****

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Directory of Video Surveillance Startups on Jul 18, 2018
This directory provides a list of video surveillance startups to help you see and research what companies are new or not yet broadly known entity...
Last Chance - July 2018 IP Networking Course on Jul 12, 2018
Registration ends today, Thursday. Register now. This is the only networking course designed specifically for video surveillance...
Axis Perimeter Defender Video Analytics Tested on Jul 12, 2018
Axis 'high security' video analytics offering is Perimeter Defender, OEMed / developed with Digital Barriers. But how good is Perimeter Defender?...
Amazon Ring Partners With Rapid Response For $10 Monitoring on Jul 10, 2018
Amazon's Ring alarm system is using Rapid Response for monitoring, IPVM has confirmed in our testing. Amazon is arguably the most feared new...
Simplisafe Acquired At $1 Billion Valuation on Jun 29, 2018
Simplisafe, the competitor alarm monitoring companies historically most love to hate, has been acquired by a mega private equity firm for a $1...
OpenEye Apex VMS Tested on Jun 26, 2018
OpenEye is a US company, founded nearly 20 years ago. In the past few years, OpenEye has been one of a few VMS providers that have pivoted to being...
Axis Guard Suite Video Analytics Tested on Jun 25, 2018
In 2015, we declared Axis' Guard Suite analytics "weak", with missed detections and false alerts common. But after nearly 3 years and a 2.0 version...
Axis Guardian - Cloud VMS And Alarm Monitoring - Released on Jun 19, 2018
Axis has struggled to deliver a cloud-based managed service video platform. Video service providers have utilized AVHS for over a decade, and have...
Amazon Ring Launches $10 Monthly Professional Alarm Monitoring on Jun 15, 2018
Amazon's Ring has announced an alarm system with 24/7 professional alarm monitoring for $10 per month, a fraction of the $30+ per month traditional...

Most Recent Industry Reports

Directory of Video Surveillance Startups on Jul 18, 2018
This directory provides a list of video surveillance startups to help you see and research what companies are new or not yet broadly known entity...
Ladder Lockdown and Ladder Levelizer Tested on Jul 18, 2018
Ladders are a daily necessity for surveillance and security installers, but working on an unstable surface can be extremely dangerous. In addition...
FST Fails on Jul 17, 2018
FST was one of the hottest startups of the decade, selected as the best new product at ISC West 2011 and backed with tens of millions in...
Axis ~$100 Camera Tested on Jul 17, 2018
Axis has released their lowest cost camera ever, the Companion Eye Mini L, setting their sights on a market dominated by Hikvision and Dahua. Can...
Amazon Ring Alarm System Tested on Jul 16, 2018
Amazon Ring is going to hurt traditional dealers, and especially ADT, new IPVM test results of Ring's Alarm system underscore. IPVM found that...
Hikvision Wins Chinese Government Forced Facial Recognition Project Across 967 Mosques on Jul 16, 2018
Hikvision has won a Chinese government tender which requires that facial recognition cameras be set up at the entrance of every single mosque...
Installing Dome Cameras Indoors Guide on Jul 16, 2018
IPVM is producing the definitive series on installing surveillance cameras. This entry covers one of the most common scenarios - installing dome...
Security Sales Course Summer 2018 on Jul 13, 2018
Based on member's interest, IPVM is offering a security sales course this summer. Register Now - IPVM Security Sales Course Summer 2018 This...
US Tariffs Hit China Video Surveillance on Jul 13, 2018
Chinese video surveillance products avoided tariffs for the first two rounds. Now, in the third round, many video surveillance products will be...
Last Chance - July 2018 IP Networking Course on Jul 12, 2018
Registration ends today, Thursday. Register now. This is the only networking course designed specifically for video surveillance...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact